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Refund Policy

Last updated: 2026-10-14

Credit packs

Credit packs are sold by Creem, our merchant of record. If you are not happy with your purchase, you can request a full refund within 14 days of purchase as long as you have used no more than 10 credits. To request a refund, email support@cubeget.com from the address you used at checkout.

Failed generations

If an image fails to generate, no credits are taken, so there is nothing to refund.

After a refund

When a refund is approved, the license key for that pack is disabled.

Contact: support@cubeget.com